Right click at the sound icon on the taskbar and select Open Volume Mixer.Ģ. How to FIX: Laptop's Speakers No Sound in Windows 10. Also, the 'no sound' issue, only occurs with the laptop speakers, and not with external speakers or headphones. Problem in details: On an HP laptop running Windows 10, there is no sound from the internal speakers when playing music or video, but the speakers work normally when running the HP diagnostic tests outside of OS. The 'no audio from laptop's speakers' problem, may occur on any HP laptop model, and usually occurs after installing a Windows driver update for the Realtek High Definition Audio device. This tutorial contains step-by-step instructions to solve the 'no sound from internal speakers' issue, on a Laptop Omen by HP – 17-an009nv.